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Tempahan Hotel
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Who are we, TempahanHotel.com ?

TempahanHotel.com is an online hotel and resort reservation web site, especially in Malaysia. We have a lot of information, photos and customers' reviews for all hotels in Malaysia, including hotels' map and address. We are a partner of Agoda Pte, which is the biggest company of online hotel reservation business in Asia-Pacific. You can contact us 24x7 and we have professional teams to support you all time. TempahanHotel.com continues developing and improving our services not only lower booking price but also providing you more attractive promotions.
 
Discount 40-60% for online booking

Booking hotel via online channel can save your expense because we have a lot of booking each day, this can help us negotiate with hotels to discount room rate 40-60% from the normal rate. We can garuntee that you will get more cheaper than booking directly with hotels' web sites.
 
Reservation Guarantee

Reservations secured via TempahanHotel.com are also now backed up with our Reservations Guarantee. If your confirmed reservation at the hotel (for which you have been issued a voucher) is not available or cannot be honored when you arrive to check-in and no other room types that you had booked are available, immediately contact our 24-hour TempahanHotel.com Support Center at the contact number(s) listed on your hotel voucher. Our Samui-Hotel.biz Customer Support Specialists will arrange a room at another convenient and comparable hotel. Samui-Hotel.biz will cover your communication costs to our office, transfer fees and offer you a 10% discount on your reservation total amount.
Should you not accept the alternative hotel, Samui-Hotel.biz will refund to your account the reservation full amount plus an additional night (equivalent to the actual cost of a 1 night stay based on the original reservation, including any tax and service charges).

 
Refund Policy

To request a refund, please contact us at any of the following:

+   Tel +44 (0)20 3027 7900
+   Email credit@agoda.com
+   On Contact menu of our web site.

 
Cancellation Policy

Unless specifically mentioned otherwise in the cancellation policy, cancellations received prior to the period(s) or dates(s) mentioned in the cancellation policy will incur a processing fee equivalent to US$15 (per booking), dependent on the chosen currency and exchange rate at the time of booking.
Any cancellations received after the cancellation due date specified in the confirmation email (including requests made within this period) are subject to a minimum of a 1 (ONE) night cancellation fee, unless you are notified otherwise in the confirmation email. The additional US$15 cancellation fee will NOT be charged in this case.
Failure to arrive at your hotel will be treated as a late cancellation and will incur a minimum cancellation fee of one (1) night, or more, per room, unless otherwise specified in the confirmation email.
Any changes to your reservation must be made through Agoda and not directly with the hotel. This applies to change of dates, extension of stay, early check out, delay of arrival or cancellation in full or in part. Any problems or questions on your reservation prior to arrival or during your stay at the hotel should be directed to our Agoda Customer Support Specialists. We must be notified of all cancellations within our normal office hours from 08:00-18:00 (GMT+7).

 
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Information and hotel reservation systems are owned by Agoda Company Pte. Ltd